5X ROI in just 14 days Modell's Sporting Goods | Relvino

Background

Modell's Sporting Goods had built a loyal customer base over decades, but like many retailers, struggled to systematically re-engage shoppers who showed intent but didn't convert. Without a precise, automated approach to retention and recovery, potential revenue was consistently slipping through the cracks — leaving significant opportunity unrealized despite strong brand recognition and traffic.

Before – Relying on scale without precision

Prior to Relvino, Modell's outreach relied on broad-based campaigns that prioritized volume over targeting. While this approach reached a wide audience, it failed to engage the right shoppers at the right moment, resulting in weak conversion rates and an inefficient use of marketing spend. Without behavioral triggers and intelligent automation, the brand was unable to turn browsing intent into consistent revenue.

After – 5X ROI in just 14 days

In 14-days, Relvino delivered a 5X ROI for Modell's Sporting Goods — proving that precision outperforms volume every time. By deploying targeted flows and campaigns timed to real shopper behavior, Relvino generated strong returns from a lean, cost-efficient operation. The results demonstrated that even in a competitive sporting goods market, the right message to the right person at the right moment is all it takes to unlock meaningful, scalable revenue growth.

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