Text messages shoppers actually want.
Relvino's AI agents decide who gets a text, what it says and when it arrives, so every SMS earns its place on a shopper's phone.
Northwind, 8:31 pm
Northwind, 10:02 am
Northwind, 5:15 pm
Northwind, 7:40 pm
Northwind, 12:05 pm
Northwind, 8:00 am
Relvino agents are working in the background and that’s what I’m really happy about.
Jan BergelEcommerce Manager, Dein Larp Shop
Relvino has been the easiest new piece of software we’ve transitioned to. It’s saving us a ton of money vs our previous solution. I would recommend Relvino to any size business looking to stand out from their competition.
Will SchwarzDirector of Marketing, Nation Golf
Relvino focuses on highly targeted sends with fewer emails and a higher return. Honestly, it just feels like a weight lifted.
Susan JitFounder, Sulina Shop
Short, personal and on time
A text is the most personal message a brand can send. Relvino only sends one when it is the right channel for that shopper.
Written for one shopper
Every text is written from what that shopper browsed, bought and left behind, in your brand voice and in a few words.
Only when it counts
Agents decide if a text is worth sending at all, respect quiet hours and keep each shopper inside your frequency caps.
Email and SMS that work together
One agent picks email or SMS for each moment, so shoppers never get the same message twice.
One agent for every text you send
Relvino reads live shopper signals and decides whether to text, what to say and when, for each shopper in about 80ms.
Live shopper signal
- ShopperEmma, SMS subscriber
- Left in cartWireless headphones, 129 EUR
- EmailNot opened in 24 hours
- Replies toTexts in the evening
Agent decision, about 80ms
Recover carts by text
- Channel
- SMS, after email went unopened
- Message
- Emma, your headphones are still in your cart
- Offer
- Free shipping tonight
- Timing
- 8:31 pm her time
- Quiet hours respected
- Within frequency cap
- Consent on file
Illustrative example
Live shopper signal
- ShopperLuke, subscriber
- Waiting forTrail jacket, medium
- StockBack today, 6 left
- PrefersSMS for alerts
Agent decision, about 80ms
Tell the right people first
- Channel
- SMS
- Message
- The trail jacket is back in medium
- Offer
- None needed
- Timing
- 10:02 am, within an hour of restock
- Quiet hours respected
- Within frequency cap
- Consent on file
Illustrative example
Live shopper signal
- ShopperSofia, first order
- OrderShipped yesterday
- Carrier updateOut for delivery
- Opens emailRarely
Agent decision, about 80ms
Updates shoppers look forward to
- Channel
- SMS
- Message
- Your order is out for delivery
- Follow-up
- Review request in 5 days
- Timing
- 5:15 pm
- Quiet hours respected
- Within frequency cap
- Consent on file
Illustrative example
Live shopper signal
- ShopperAva, lapsed customer
- Last order9 months ago
- EmailStopped opening
- ClickedLast SMS in spring
Agent decision, about 80ms
Reach customers email cannot
- Channel
- SMS
- Message
- The linen set now comes in sand
- Offer
- 10% on her first order back
- Timing
- Sunday, 12:05 pm
- Quiet hours respected
- Margin floor respected
- Consent on file
Illustrative example
Recover carts by text
Relvino texts only when email has not done the job and a text is likely to help, so cart reminders feel helpful instead of pushy.
Tell the right people first
Restock alerts go first to the shoppers most likely to buy, while there is still stock to sell.
Updates shoppers look forward to
Shipping and delivery updates keep first-time buyers confident, and set up the next order at the right moment.
Reach customers email cannot
When a customer stops opening email, Relvino decides if a single, well-timed text is worth sending, and with what offer.
Real results from real brands
Brands that switched to Relvino see 2-6x ROI in 30 days, with fewer sends and more revenue from every message.
Keep the conversation going across channels
One agent decides which channel each shopper hears from, so email, SMS and pop-ups work together instead of competing.
Personal emails written for each shopper and sent when they are most likely to buy.Explore Email
SMS
Short, timely texts that only go out when a text is the right channel for that shopper.
Pop-ups
On-site offers sized to each visitor that grow your list without giving away margin.Explore Pop-ups
Shopper Scanner
Identify anonymous visitors in real time and bring them into every channel.Explore Shopper Scanner
Everything you need to text with confidence
Relvino decides every text inside the rules you set, so SMS grows revenue without wearing out your list.
Channel picked per shopper
Agents choose SMS or email for each moment, never both for the same message.
Quiet hours and frequency caps
Texts arrive at sensible times and never more often than you allow.
Copy written for one person
Short messages written for each shopper in your brand voice.
SMS and MMS
Add product images when a picture will sell better than words.
Offers sized to each shopper
Unique one-time codes, only when a shopper needs one, inside your margin floor.
Consent and opt-outs respected
Relvino only texts subscribers who opted in and honors every opt-out.
One plan for email, SMS and pop-ups
One monthly plan by list size. Every channel and every agent is included, so you never pay per feature.
- Email, SMS and pop-ups
- AI agents that decide every send
- 400+ integrations
- Klaviyo import in 30 minutes
- 14-day pilot to revenue
SMS marketing questions
What is Relvino SMS marketing?
Relvino's AI agents decide who gets a text, what it says and when it is sent, for every subscriber, instead of blasting the same message to your whole list.
Will Relvino text my customers too often?
No. You set frequency caps and quiet hours, and agents only text when it is the best channel for that shopper at that moment.
Can I send images?
Yes. Relvino supports SMS and MMS, and decides when an image is worth adding.
How do email and SMS work together?
One agent decides the channel for each message, so a shopper does not get the same reminder by email and text.
Can I bring my SMS subscribers from Klaviyo?
Yes. Relvino imports your lists, segments, flows and templates in about 30 minutes.
How much does Relvino cost?
Relvino has one monthly plan priced by list size that covers email, SMS and pop-ups. See the pricing page for details.
